Following is a guide to potential usage and applications for the inbound call delivery service we can offer as a full service for marketing and customer management.

Using a unique number for each piece of promotional activity or for each department within the business, you will be able to tell exactly:-

• How many calls you are getting
• What time of day the calls arrive
• What the duration of each call is
• Which piece of promotional activity works and which doesn't
• You will therefore be able to use our on-line management report facilities to:
• Plan staff resource.
• Reduce business overheads.
• Spend your marketing budget much more effectively.